You are required to sign up in order to make the most of the services and features available in our site. Upon registration, you will be asked to provide your current, accurate, full personal information. The account password you provide should be unique and kept secure, and you must notify SXP immediately of any breach of security or unauthorized use of your account. Through your user account you can:
– refer to all your past orders
– automatically have your shipping details filled out each time you make an order On the bottom right corner on every page throughout the site you can find the “Log In/ Register” link or in the ‘’My account’’ page. When you open the “Log In/ Register” page, you are prompt to fill in your contact e-mail and an automatic generated password will be send to you immediately, after you press the ‘’Register’’ button and thus your account is created. Through your account page you can access:
– the control panel, where you can add or manage your shipping and billing addresses
– your profile, where you can edit your username and password
– your orders, both past and ongoing
– your cart

To make purchases on this Site, you will be required to provide your personal details, such as your real name, phone number, e-mail address and other requested information, according to the form provided on our Site, as well as payment details. By submitting an order to us, you represent and warrant that the provided payment details are both valid and correct, and that when your order is accepted and processed by us, payment will be made in full. By placing an order, you confirm that you are the person referred to in the Billing details. If you are under 18 years of age, please do not register with this Site. Under no circumstances, SXP will not accept orders from those under 18. You are eligible to use this Site if you:
– have agreed to the Terms & Conditions of the Site.
– have been issued a valid credit/debit card by a bank acceptable to SXP.
– have authorized SXP to process a charge or charges on their credit/debit card in the amount of the total purchase price for the ordered products.

All orders are subject to acceptance and availability, which means that items in your shopping bag are not reserved and are available to other customers until the completion of your purchase. You can complete your order in your Cart page. You can there make any changes you wish, such us removing any of the products or manipulating the quantity with the arrow buttons. Changes take effect after you press the Refresh button. To calculate the final amount of your order, select the delivery method of your preference and add any active discount coupons you might have acquired. When you are confident with your choices, the specifications and the quantities of the products added to the basket, you can “Proceed to checkout”. At the next step, it is necessary to fill out your Billing address and the Shipping address, only if different. This step is mandatory even if you choose to pick up your order from our store. You can choose between the following delivery options:
– Space X Pottery store pick-up at 7, Thessalonikis St., 183 46, Athens, Mon-Tu-Thu 10:00-16:00, Wed- Fr 11:00-19:00.
– Courier service with an extra 4,00 € charge and estimated delivery between 1 to 3 business days.
– Free delivery, available on orders over 90 € and estimated delivery between 1 to 3 business days. Payment methods as follows: – Payment at the store, only available on Space X Pottery store pick-ups. Your order will be reserved for you at the store for a period of 10 days, otherwise it gets cancelled. – Credit/ debit/ prepaid card via National Bank of Greece’s SecureWeb service. – PayPal. – Cash On Delivery with an extra charge of 2,00 € for orders under 70 €. Upon completion of your order you will receive a confirmatory e-mail containing all the information regarding your order. We reserve the right to cancel your order if one of the following occurs: – Your payment is not authorized. – There is no delivery service available in your location. – You don’t agree to the Terms & Conditions of our site. – One or more of the ordered items was listed at an incorrect price due to a typographical error. If you wish to cancel your order, please inform us via e-mail on [email protected] within 1 hour from the completion of your order or call on +30 213 025 3687. You will be notified on when you will be reimbursed if you have already made the payment. If you choose the Space X Pottery store pick-up, you are obligated to collect your order within 10 days of the placing. If you fail to do so more than 2 times, we have the right to refuse to accept any orders from you in the future. This also applies to Cash On Delivery orders, if you refuse to accept your order more than twice. All credit/debit/prepaid card payment transactions are performed through National Bank of Greece’s ”NBG e-Commerce” electronic payment platform which uses encryption TLS 1.1 with protocol 128-bit (Secure Sockets Layer – SSL). This encryption is a way of coding the information until it reaches its recipient, who will be able to decode it while using the appropriate password.

Space X Pottery is headquartered in Athens, Greece and all our transactions are in Euros (€). You will be billed in Euros. If you are a customer whose credit/debit/prepaid card is not denominated in Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Please note, that if you purchase from a country which has other currency than Euros, then currency fluctuations and credit card charges may make a difference to the amount billed on your credit/debit card.

*www.spacexpottery.com reserves the right to adjust prices without further notice.
**All prices are 24% VAT inclusive.

GREECE ORDERS
All Greece orders ship with ACS courier service. Orders that ship within the Attica county have an estimated delivery period of 2-3 business days. For all other destinations outside Attica the estimated delivery period is 2-5 business days. Delivery cost comes to a standard amount of 4,00 € on all orders within the country. If you wish to pay by Cash On Delivery, there is an extra charge of 2,00 € on orders up to 70,00 €. You can also collect your order from our store at 7, Thessalonikis St., Moschato, free of delivery costs. Delivery is also free on orders over 80,00 €. INTERNATIONAL ORDERS
All international orders ship with ACS courier service, with a standard delivery fee of 12,00 €. Delivery periods vary according to the destination. Cash On Delivery service is not available on international orders. Delivery is free on orders over 100,00 €. * Non EU-Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, etc., for which our company shall bear no liability.

Unjustifiable Withdrawals
You have the right to withdraw from the purchase contract, without having to announce the reason why you want to return the products, within fourteen (10) calendar days after the products have been delivered to you. This suggests that you will have to make your decision clear to Space X Pottery before the end of the 10th day as stated above. For you to actually withdraw from the purchase contract, the following requirements should be met: the product should be in its original, perfect condition, never used in any way, should come in its original packaging with no apparent damages or tears including all of its original components. Make sure you fill out the Unjustifiable Withdrawal Form you will find here or at the footer of our Site’s homepage and include it in your package or send it via e-mail at [email protected]. Your package must be accompanied by the original receipt or invoice of purchase. You will be reimbursed with the full amount of your order including the delivery expenses, given that you had chosen the least expensive method of delivery available in our Site. Any additional charges, such as Cash On Delivery charge, are not refundable. The money will be refunded in the same way as it was received by us in the initial payment within 14 days from the day we received your return. If you choose to receive your refund in another way of that of the original charge, you will be responsible for any extra fees that may arise by that choice. The delivery expenses for your return is your responsibility and you are free to choose whichever delivery method is available to you. Alternatively, you can deliver the package yourself at our store at Thessalonikis 7, Moschato to avoid the delivery altogether. *www.spacexpottery.com reserves the right to dismiss the withdrawal if one or more of the above requirements are not met. Exchanges/ Returns You can return any item within 30 days of receiving your original order. For us to accept the return, the product must be in its original condition (not worn), accompanied by the original invoice, receipt of purchase or the gift receipt and in its original packaging. Also, your original order came with a returns note (which you can also find here) that you have to fill out and send us back with the item you want to return. All returns must be addressed to:
Space X Pottery
7, Thessalonikis St.
Ground floor
18346
T]Athens, Moschato
Greece Concerning the returns delivery charges, you can refer to the following situations: – Exchange (you eventually changed your mind)
In this case, after we receive back the product you bought in the first place in its original condition, you will be getting a discount coupon to use in your next order equal to the price of the item you returned. Any delivery charges that arise during this whole process is your responsibility. – Wrong product
In this case, after we get back the product you mistakenly received in its original condition, we’ll send out the right one within 3 business days from the delivery. You will be reimbursed for the delivery charge (up to 4,00 euros) of the return in one of the following ways:
1. A discount coupon for our site.
2. A deposit on an account you noted in the returns note. – Defective product
If you discover there is a flaw in your Space X Pottery handmade ceramic piece within 15 days from delivery, I will personally will make you again the piece you purchased with arguable time of delivery since each piece is unique and needs time to be made (unless this is impossible or requires unjustified expenses on our behalf). You need to fill out the returns note you will find in the package and send it along with the handmade ceramic piece at Space X Pottery, 7, Thessalonikis St., ground floor, 183 46, Athens, Greece. I will get in contact with you and discuss the estimated new time of delivery. (maximum period of 20 business days). You will be reimbursed for the delivery charge (up to 4,00 euros) of the return in one of the following ways:
1. A discount coupon for our site.
2. A deposit on an account you noted in the returns note. *Note that none of the delivery charges apply if you come down in my store and return your order yourself!

Our site’s content, such as graphics, photographs, text and logos are protected by national intellectual property and other laws and international treaty provisions including Space X Pottery software and all HTML and other code contained in this site by Law 2121/1993/ “Copyright, Related Rights and Cultural Matters”. Any reproduction or redistribution of any kind of the above listed content is absolutely prohibited. Space X Pottery does not promise that the functional aspects of the site or SXP’s content will be error free or that this site, SXP content or the server that makes it available are free of viruses or other harmful components and is not to be held accountable for any damages caused by such. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

We have always valued the collection, processing and protection of your data and privacy as a core company principal and will continue to do so long into the future. Which is why we respect and protect your personal data, pursuant to the provisions of the General Data Protection Regulation (GDPR) EU 2016/679, as it has been incorporated to our national legislation and applies today. You can find here: Privacy Policy further information on which data we collect, process, maintain, how we use it, for which reason, as well more information about your rights. For all our services, the business that is responsible for your privacy, – the Data Controller- is the one person business ‘RAPTIS G. NIKOLAOS.

The Terms & Conditions together with all our policies and procedures for the purchase of products through our site will be governed and construed exclusively by the relevant Greek law (no.2251/94) concerning consumer protection which follows the EU legislation (2011/83/EU) about consumers’ rights. Any dispute arising from or related to these terms and/or this site and/or the purchase contract performed under the terms and this site shall be subject to the exclusive jurisdiction of the courts of Athens, Greece. Other out-of-court dispute resolution, can be addressed to:
• General Secretariat of Consumer of the Hellenic Ministry of Development (Kaniggos sq., 101 81, Athens, Greece, tel.: 1520, www.efpolis.gr) • Prosecutor for the Consumer (144, Alexandras av., 114 71, Athens, tel.: 210 6460734, www.synigoroskatanaloti.gr) • Commissions of amicable settlements (municipal jurisdiction) • Alternative Dispute Resolution (https://webgate.ec.europa.eu/ord/main/?event=main.home.show) • Certified carrier of Alternative Dispute Resolution in Greece (144, Alexandras av., 114 71, Athens, tel.: 210 6460284, [email protected]) Lastly, protection that derives from legislation concerning distant purchases, applies only to individuals outside of their business activities (if any).